Finnish Frontline Support Specialist - Relocation Included

Employers from Greece; United States; À distance; USD 39 000 - 56 000; Plein temps

Avantages offerts par ce poste

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Résumé du poste

Patrique Mercier Recruitment FR invites applications for a Finnish Speaking Frontline Support Representative. The role focuses on delivering exceptional customer service to Finnish-speaking clients, handling inquiries via phone, email, and live chat, and maintaining accurate CRM records.

The position emphasizes strong communication, problem-solving, and the ability to work in a fast-paced environment while contributing to service improvements and best practices across the team.

Qualifications

• Fluency in Finnish and English (written and spoken).
• Experience in customer service or support roles is desirable.
• Strong communication and interpersonal skills.
• Proven problem-solving abilities with a customer-focused mindset.

Responsabilités

• Deliver frontline support to Finnish-speaking clients via phone, email, and live chat.
• Assist customers with product, service, and account inquiries.
• Troubleshoot and resolve complaints to achieve high satisfaction.
• Document all interactions in the CRM for follow-up and reporting.
• Collaborate with team to maintain high service standards and improve experiences.
• Identify opportunities for service improvement and share best practices.

Connaissances

Finnish language

English language

Customer service

Communication

CRM software

Multitasking

Problem solving

Outils

CRM software

Description du poste

Patrique Mercier Recruitment FR invites applications for a Finnish Speaking Frontline Support Representative. The role focuses on delivering exceptional customer service to Finnish-speaking clients, handling inquiries via phone, email, and live chat, and maintaining accurate CRM records.

The position emphasizes strong communication, problem-solving, and the ability to work in a fast-paced environment while contributing to service improvements and best practices across the team.