Finnish-Speaking Customer Success Champion

Employers from Greece; United States; Remote; USD 60,000 - 82,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Customer Success Specialist to help Finnish-speaking clients achieve their goals. You will handle inquiries via phone, email, and chat, build strong relationships, and maximize product value.

The role emphasizes customer satisfaction, problem-solving, and collaboration with internal teams. Competitive salary and relocation perks are offered to support success.

Qualifications

• Fluency in Finnish and English, both written and verbal.
• Relevant experience in customer service or customer success roles is strongly preferred.
• Excellent communication skills and a commitment to customer satisfaction.

Responsibilities

• Serve as the primary contact for Finnish-speaking customers, providing support through phone, email, and chat.
• Respond to inquiries in a timely and accurate manner with guidance on products and services.
• Build strong client relationships to understand needs and maximize solutions.
• Resolve customer issues to ensure a positive experience and loyalty.
• Document interactions in the CRM system to support improvements and follow-ups.
• Collaborate with internal teams to identify upsell opportunities and enhance engagement.
• Stay informed on new products and industry trends to provide the best support.

Skills

Finnish language

English language

Customer service

Tools

CRM software

Office tools

Job description

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Customer Success Specialist to help Finnish-speaking clients achieve their goals. You will handle inquiries via phone, email, and chat, build strong relationships, and maximize product value.

The role emphasizes customer satisfaction, problem-solving, and collaboration with internal teams. Competitive salary and relocation perks are offered to support success.