Fine Jewelry Sales Pro — Commission Eligible

Macy's; Skokie (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

8 paid holidays

Employee discounts

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will bring elegance, product knowledge, and personalized service to help customers celebrate life’s moments.

Focus on building lasting client relationships through consultative selling, loyalty programs, and exceptional hospitality. You’ll support inventory, events, and merchandise presentation while meeting sales goals with a collaborative team.

Qualifications

• 1–2 years of related experience required.
• Read and understand employment policies and safety rules.
• Provide product recommendations and assist with fittings using digital shopping tools.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Educate customers on precious metals, gemstones, and luxury brands to help selections.
• Promote loyalty and warranty programs; support inventory, fulfillment, and events.
• Ensure security, accuracy, and presentation of merchandise; collaborate with team to meet sales goals.

Skills

Customer service

Product knowledge

Clienteling

Communication

Sales goal achievement

Team collaboration

Tools

POS systems

Digital shopping tools

Clienteling tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will bring elegance, product knowledge, and personalized service to help customers celebrate life’s moments.

Focus on building lasting client relationships through consultative selling, loyalty programs, and exceptional hospitality. You’ll support inventory, events, and merchandise presentation while meeting sales goals with a collaborative team.