Fine Jewelry Sales Pro: Clienteling & Exclusive Discounts

Bloomingdale's Inc.; Champaign (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Career development

Employee Resource Groups

Volunteer opportunities

Merchandise discounts

Incentives

Employee Assistance Program

Job summary

Macy's Inc. is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on gemstones, metals, and luxury brands while building lasting client relationships through consultative selling and our clientele program.

Join a team dedicated to presentation, inventory accuracy, and event support. You’ll help customers select the perfect piece, promote loyalty benefits, and contribute to a premium in-store experience.

Qualifications

• 1-2 years of related experience required
• Excellent customer service and communication
• Ability to learn product knowledge and use POS tools effectively
• Strong relationship-building and clienteling skills

Responsibilities

• Greet customers and understand their needs; provide product recommendations.
• Promote loyalty and warranty programs.
• Maintain an organized, shoppable sales floor and present merchandise accurately.
• Use POS tools to complete transactions and process payments.
• Meet and exceed daily sales goals through superior service.

Skills

Customer service

Sales ability

Clienteling

POS tools

Product knowledge

Tools

Point-of-sale systems

Digital shopping tools

Job description

Macy's Inc. is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on gemstones, metals, and luxury brands while building lasting client relationships through consultative selling and our clientele program.

Join a team dedicated to presentation, inventory accuracy, and event support. You’ll help customers select the perfect piece, promote loyalty benefits, and contribute to a premium in-store experience.