Fine Jewelry Sales & Clienteling Specialist

Macy's; Chandler (AZ); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives and merit reviews

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex. You’ll help customers select luxury pieces, educate them on precious metals and gemstones, and leverage clienteling tools to build relationships.

The role emphasizes loyalty programs, event support, inventory accuracy, and an inviting shopping experience. 1–2 years of experience and weekend availability are required.

Qualifications

• 1-2 years of related experience required.
• Flexible availability including weekends and holidays.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex, creating welcoming experiences.
• Promote loyalty and warranty programs; support inventory and fulfillment activities.
• Ensure security, accuracy, and presentation of merchandise.
• Build lasting client relationships through consultative selling and clienteling.
• Collaborate with team to achieve sales goals and support events.

Skills

Customer service

Sales proficiency

Communication

Teamwork

Clienteling

Tools

POS systems

Digital shopping tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex. You’ll help customers select luxury pieces, educate them on precious metals and gemstones, and leverage clienteling tools to build relationships.

The role emphasizes loyalty programs, event support, inventory accuracy, and an inviting shopping experience. 1–2 years of experience and weekend availability are required.