Fine Jewelry Sales Pro — Clienteling & Commission

Macy's; Santa Maria (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex. You’ll educate customers on precious metals, gemstones, and luxury brands, build client relationships, and promote loyalty programs.

You will help maintain a pristine display, support events, and collaborate with team to meet sales goals while providing a welcoming, knowledgeable shopping experience.

Qualifications

• 1–2 years of related experience required.
• Must communicate effectively with customers, co-workers and supervisors.
• Experience with clienteling tools is a plus.
• Ability to learn and use POS and digital shopping tools.

Responsibilities

• Provide product recommendations, assist with fittings and digital shopping tools.
• Drive sales and client loyalty by leveraging product knowledge and vendor training.
• Promote loyalty and warranty programs; support inventory and fulfillment.
• Ensure secure, accurate, and attractive presentation of merchandise; support events.

Skills

Customer service

Sales

Communication skills

Teamwork

English literacy

Tools

POS system

Clienteling software

Digital shopping tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex. You’ll educate customers on precious metals, gemstones, and luxury brands, build client relationships, and promote loyalty programs.

You will help maintain a pristine display, support events, and collaborate with team to meet sales goals while providing a welcoming, knowledgeable shopping experience.