Fine Dining Service Leader

Socket.dev; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Paid time off

Employer-paid short-term disability &

Life insurance

Employee dining benefits

Job summary

Jeffrey’s in Austin, a renowned fine-dining restaurant, seeks an experienced Service Manager to lead daily front-of-house operations with a strong on-floor presence. You will guide the service team and ensure guests receive the polished, attentive experience Jeffrey’s is known for.

The ideal candidate will balance operational discipline with gracious hospitality, developing staff in a fast-paced environment and collaborating closely with culinary and beverage teams to maintain exceptional

Qualifications

• At least 2–3 years of restaurant management experience.
• Strong knowledge of elevated service standards.
• Hands-on leadership on the floor during service.
• Experience training, coaching, and holding employees accountable with professionalism and respect.
• Excellent communication, organization, and problem-solving skills.
• Ability to remain calm in a fast-paced environment.
• Knowledge of scheduling, labor management, and restaurant financials.
• Wine/beverage knowledge preferred.
• Availability to work evenings, weekends, and holidays.
• TABC and Food Manager certifications or ability to obtain them.

Responsibilities

• Lead front-of-house operations during service with a visible, hands-on presence on the floor.
• Set the tone for warm, polished, and personalized hospitality.
• Support the General Manager with daily restaurant operations.
• Lead pre-shift meetings and communicate reservations, VIPs, menu updates, and priorities.
• Coach and develop employees with real-time feedback and follow-up.
• Ensure adherence to Jeffrey’s service standards and steps of service.
• Build relationships with guests and handle questions, special requests, and concerns.
• Coordinate with culinary, beverage, host, and support teams for smooth service.
• Assist with scheduling, labor management, payroll review, and administrative tasks.
• Support recruiting, onboarding, and training for front-of-house staff.
• Maintain opening/closing procedures, cash handling, and manager logs.
• Monitor cleanliness, organization, maintenance, and restaurant presentation.
• Manage reservations, table flow and guest seating for experience and efficiency.
• Support beverage service and uphold wine and spirit standards.
• Ensure compliance with company policies and health, safety, and employment regulations.

Skills

Front-of-house leadership

Guest service excellence

Communication skills

Problem solving

Organizational skills

Coaching and development

Education

TABC and Food Manager certifications

Job description

Jeffrey’s in Austin, a renowned fine-dining restaurant, seeks an experienced Service Manager to lead daily front-of-house operations with a strong on-floor presence. You will guide the service team and ensure guests receive the polished, attentive experience Jeffrey’s is known for.

The ideal candidate will balance operational discipline with gracious hospitality, developing staff in a fast-paced environment and collaborating closely with culinary and beverage teams to maintain exceptional