Fine Dining Floor Manager - Service & Team Leader

Compass Group USA; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Flik Hospitality Group in Austin is seeking an experienced Food Service Manager to oversee daily FOH operations in Restaurants/Bars, Room Service and Coffee Bar. You will ensure Standards of Excellence, guest satisfaction, and budget adherence across departments.

Responsibilities include hiring and training FOH staff, scheduling, cost controls, and ensuring high service levels. Strong leadership, communication, and a professional appearance are essential.

Qualifications

• 2 years of food service management experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Experience managing cost controls is preferred.
• Excellent customer service and communication skills.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Hire, train, and develop all FOH restaurant staff in fine dining service standards.
• Maintain schedules, payroll, requisitions and other administrative support to maintain food and beverage cost controls including inventory and pars.
• Organize and conduct pre-shift and departmental meetings daily.
• Maintain communication with all departments to ensure customer service needs are met.
• Create seating charts and station assignments daily, following up with support staff of daily expected business.
• Maintain all reservation systems and book to accommodate business demands
• Create side work assignments and ensure completion with wait staff
• Excellent written and verbal communication skills
• Maintain highest level of client/guest satisfaction
• Maintains cleanliness and presentation of dining room area
• Ensures the highest level of service to clients and their guests.
• Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner.

Skills

Customer service

Leadership

Communication

Team management

MS Office proficiency

Tools

MS Office Suite

Job description

Flik Hospitality Group in Austin is seeking an experienced Food Service Manager to oversee daily FOH operations in Restaurants/Bars, Room Service and Coffee Bar. You will ensure Standards of Excellence, guest satisfaction, and budget adherence across departments.

Responsibilities include hiring and training FOH staff, scheduling, cost controls, and ensuring high service levels. Strong leadership, communication, and a professional appearance are essential.