Restaurant Supervisor: Lead Service & Guest Experience

Dimension Hospitality; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Dimension Hospitality in Austin, TX is seeking a Restaurant Supervisor to lead the service team, supervise daily operations, and ensure warm, attentive service. You will help maintain a clean and organized dining room and guide team members to resolve guest issues with professionalism.

The role emphasizes leadership in a fast-paced setting, collaboration with kitchen and bar teams, and adherence to brand standards while fostering memorable guest experiences.

Qualifications

• Previous restaurant or hospitality leadership experience preferred.
• Strong communication and guest service skills.
• Ability to lead and motivate a team during busy service.
• Organized, reliable, and able to multitask.
• Comfortable working in a fast-paced environment.
• Passionate about hospitality and creating positive guest interactions.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Supervise restaurant staff during daily service
• Support training, coaching, and performance of servers, hosts, and bussers
• Ensure excellent guest service and handle service recovery when needed
• Oversee table sections, flow of service, and overall dining room operations
• Assist with opening and closing procedures
• Maintain cleanliness, organization, and safety standards
• Communicate effectively with the kitchen and bar teams
• Support inventory tracking, side work, and setup tasks
• Help ensure compliance with hotel and brand standards

Skills

Leadership

Communication

Guest service

Multitasking

Fast-paced

Hospitality passion

Shift flexibility

Job description

Dimension Hospitality in Austin, TX is seeking a Restaurant Supervisor to lead the service team, supervise daily operations, and ensure warm, attentive service. You will help maintain a clean and organized dining room and guide team members to resolve guest issues with professionalism.

The role emphasizes leadership in a fast-paced setting, collaboration with kitchen and bar teams, and adherence to brand standards while fostering memorable guest experiences.