Fine Dining Service Lead

Caesars Entertainment Corp; New Orleans (LA); Vor Ort; USD 42.000 - 63.000; Vollzeit

Zusammenfassung

Caesars New Orleans Casino & Hotel is seeking a Restaurant Supervisor for Emeril's Kitchen to oversee daily restaurant operations and lead the service team in delivering a memorable fine dining guest experience. You will ensure high standards, manage scheduling, and train staff to provide consistent, top‑quality service.

The role emphasizes staff development, guest satisfaction, and maintaining a collaborative, professional environment within Caesars’ hospitality framework.

Qualifikationen

• High school diploma or GED required.
• Ability to work independently
• Ability to respond calmly and make rational decisions when required
• Good oral and written communication skills
• 1 - 2 years food and beverage supervisory experience
• Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills.
• Demonstrated ability in maintaining consistent, high quality guest service skills.
• Good understanding of how his/her job responsibilities relate to other areas of operation.
• Willingness to work any shift, any day, when necessary.

Aufgaben

• Responsible for the service operations of the Restaurant
• Able to build a team that creates a memorable fine dining experience for each guest every time
• Ensuring consistent, high quality service standards are maintained in areas of responsibility.
• Implementing training programs that ensure high quality service
• Providing adequate training and tools for employees
• Ensuring all areas are kept clean and in proper condition
• Scheduling of employees to ensure the highest possible level of service
• Supervising the front of the house employees in respective food outlets
• Maintaining proper employee/employer relations
• Reports department activity regularly. Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same

Kenntnisse

Independent work

Calm under pressure

Oral and written communication

Interpersonal skills

Leadership

Team building

Problem solving

Guest service

Cross-functional understanding

Willingness to work shifts

Supervisory experience

Ausbildung

High school diploma or GED

Jobbeschreibung

Caesars New Orleans Casino & Hotel is seeking a Restaurant Supervisor for Emeril's Kitchen to oversee daily restaurant operations and lead the service team in delivering a memorable fine dining guest experience. You will ensure high standards, manage scheduling, and train staff to provide consistent, top‑quality service.

The role emphasizes staff development, guest satisfaction, and maintaining a collaborative, professional environment within Caesars’ hospitality framework.