Restaurant Supervisor, Emeril’s Kitchen (Caesars New Orleans)

Caesars Entertainment; New Orleans (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Caesars Entertainment Corporation seeks a Restaurant Supervisor for Emeril's Kitchen in New Orleans. The role oversees daily restaurant operations and leads a team to deliver outstanding guest experiences in a fine dining setting.

You will ensure consistent service standards, participate in training, and manage scheduling, staffing, and front-of-house supervision to uphold Caesars’ service culture.

Qualifications

• High school diploma or GED required.
• Ability to work independently.
• Ability to respond calmly and make rational decisions when required.
• Good oral and written communication skills.
• 1-2 years food and beverage supervisory experience.
• Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills.
• Demonstrated ability in maintaining consistent, high quality guest service skills.
• Willingness to work any shift, any day, when necessary.

Responsibilities

• Oversee restaurant service operations.
• Build a team delivering a memorable fine dining experience.
• Maintain high quality service standards within areas of responsibility.
• Implement training programs to ensure quality service.
• Provide training and tools for employees.
• Keep all areas clean and in proper condition.
• Schedule employees to maintain top service levels.
• Supervise front-of-house staff in food outlets.
• Maintain positive employee/employer relations.
• Regularly report department activity and set a professional example.

Skills

Leadership

Communication

Team building

Problem solving

Customer service

Education

High school diploma or GED

Job description

New Orleans, LA, United States (On-site)

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary" Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Restaurant Supervisor at Emeril's Kitchen creates the extraordinary for our guests and team members with direct oversight of the restaurant operations.

How You Will Create the Extraordinary

• Responsible for the service operations of the Restaurant
• Able to build a team that creates a memorable fine dining experience for each guest every time
• Ensuring consistent, high quality service standards are maintained in areas of responsibility.
• Implementing training programs that ensure high quality service
• Providing adequate training and tools for employees
• Ensuring all areas are kept clean and in proper condition
• Scheduling of employees to ensure the highest possible level of service
• Supervising the front of the house employees in respective food outlets
• Maintaining proper employee/employer relations
• Reports department activity regularly. Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same

What You Will Need

• High school diploma or GED required.
• Ability to work independently
• Ability to respond calmly and make rational decisions when required
• Good oral and written communication skills
• 1 - 2 years food and beverage supervisory experience
• Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills.
• Demonstrated ability in maintaining consistent, high quality guest service skills.
• Good understanding of how his/her job responsibilities relate to other areas of operation.
• Willingness to work any shift, any day, when necessary.

Additional Requirements:

• Physical mobile with reasonable accommodations.
• Lift and carry upwards of 50 lbs
• Bend, jump, twist, crouch, grip and carry heavy loads
• Run on level surfaces, as well as up and down stairs