Fine Dining Server | Wine Knowledge & Guest Care

Sonesta International Hotels; Cambridge (MA); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company 1

401(k) Retirement Plan with Company 1

Paid Vacation and Sick Days

Hotel Discounts

Educational Assistance

Paid Parental Leave

Life Insurance

Disability Insurance

Job summary

Sonesta International Hotels is seeking a Food & Beverage Server to take orders, serve guests, and assist in maintaining the restaurant area. You will process orders and payments, ensuring accuracy and optimal guest satisfaction.

Responsibilities include knowledge of menu items, wine selections, and upselling techniques to enhance guest experience. This is a full-time, on-site role requiring excellent customer service skills and teamwork.

Qualifications

• No formal degree required; strong guest service skills preferred.
• Ability to input orders accurately and handle payments.

Responsibilities

• Take food & beverage orders from guests and serve accordingly.
• Assist in maintaining restaurant area and equipment.
• Input orders into the system and ensure accurate transmission to kitchen.
• Handle payments and reconcile guest checks at the cashier.
• Maintain positive guest relations and respond promptly to requests.

Skills

Guest service

Cash handling

Order accuracy

Tools

POS system

Job description

Sonesta International Hotels is seeking a Food & Beverage Server to take orders, serve guests, and assist in maintaining the restaurant area. You will process orders and payments, ensuring accuracy and optimal guest satisfaction.

Responsibilities include knowledge of menu items, wine selections, and upselling techniques to enhance guest experience. This is a full-time, on-site role requiring excellent customer service skills and teamwork.