Fine Dining Server

Cherokee Nation Entertainment; Catoosa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health plans

401(k) match

Paid time off

Flexible spending accounts

Job summary

Cherokee Nation Entertainment in Oklahoma is seeking a Fine Dining Server to deliver a high-end service experience. You will coordinate and serve all food and beverages with precision, while managing guest requests and transactions.

This role requires a refined demeanor, strong etiquette, and the ability to work in a fast-paced setting. Candidates should have 2+ years of serving experience and a commitment to cleanliness and guest satisfaction.

Qualifications

• High school diploma or GED required.
• Minimum 2 years serving experience.
• Excellent customer service skills.
• Strong communication and interpersonal abilities.
• Ability to obtain a food handler's card.
• Ability to pass alcohol awareness training.
• Ability to obtain a state-issued alcohol license.
• Requires standing for long periods and lifting up to 50 lbs.
• Flexible shifts including weekends and holidays.

Responsibilities

• Coordinate and serve all food and beverages with precision and care.
• Provide outstanding customer service and manage guest requests.
• Process guest payments and handle financial transactions.
• Follow alcohol safety standards and verify IDs.
• Maintain cleanliness of station and shared areas.
• Answer calls and take reservations as needed.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced environment

Education

High School Diploma or GED

Job description

As a Fine Dining Server, you will be a key part of our dining team, responsible for delivering a high-end service experience. You will be tasked with coordinating and serving all food and beverages with precision and care. Beyond taking orders, you'll provide outstanding customer service, manage guest requests, and handle financial transactions. This role requires a refined demeanor, a deep understanding of service etiquette, and a commitment to upholding the highest standards of quality and cleanliness.

Job Description

As a Fine Dining Server, you will be a key part of our dining team, responsible for delivering a high-end service experience. You will be tasked with coordinating and serving all food and beverages with precision and care. Beyond taking orders, you'll provide outstanding customer service, manage guest requests, and handle financial transactions. This role requires a refined demeanor, a deep understanding of service etiquette, and a commitment to upholding the highest standards of quality and cleanliness.

Responsibilities

• Coordinate and serve all food and beverages ordered by guests in a proper, efficient, and friendly manner.
• Provide exceptional customer service, ensuring an exceptional dining experience.
• Follow all alcohol safety standards, including checking identification to ensure minimum drinking age requirements are met.
• Uphold cleanliness standards for your station and shared areas of responsibility.
• Answer incoming calls and take reservations as needed. Perform financial transactions and process guest payments for goods and services delivered.
• Promote a fun, friendly, quick, comfortable, clean, and safe environment ("The Big Six").

Qualifications

• High School Diploma or General Education Degree (GED) and at least 2 years of serving experience, or an equivalent combination of education and experience.
• Proven ability to provide exceptional customer service.
• Strong ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to obtain a food handler's card.
• Ability to pass all alcohol awareness training.
• Ability to obtain a state-issued alcoholic beverage license.
• Requires standing for long periods of time, frequent bending and kneeling. Must be able to lift objects up to 50 lbs.
• Flexibility to work varied shifts, including weekends and holidays, in a setting that may include exposure to second-hand smoke and crowd noise.

About Us

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here’s What Awaits You

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step Into a World Of Possibilities

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment