Diner Host

Cherokee Nation Entertainment; Catoosa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Discounts and gifts

Job summary

Cherokee Nation Entertainment is seeking a friendly Host to greet guests and coordinate service at its Tulsa venue. You will manage reservations, handle payments, and uphold cleanliness and safety standards to ensure a superior dining experience.

The role emphasizes strong customer service, compliance with alcohol safety rules, and the ability to work varied shifts in a lively hospitality environment. Join a leading tribal hospitality group offering competitive benefits.

Qualifications

• High School Diploma or GED required with 2 years serving experience.
• Ability to obtain a food handler’s card.
• Ability to pass alcohol awareness training.

Responsibilities

• Coordinate and serve all food and beverages ordered by guests. Provide exceptional customer service, ensuring an exceptional dining experience.
• Answer incoming calls and take reservations as needed.
• Follow all alcohol safety standards, including checking identification to ensure minimum drinking age requirements are met.
• Perform financial transactions and process guest payments for goods and services delivered.
• Promote a fun, friendly, quick, comfortable, clean, and safe environment.

Skills

Customer service

Reservations handling

Cash handling

Alcohol safety knowledge

Education

High School Diploma or GED

2 years serving experience

Tools

POS systems

Reservation software

Job description

Job Description

As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. You'll be responsible for greeting guests, coordinating service, and ensuring their needs are met in a proper, efficient, and friendly manner. In addition to serving, you will also manage reservations and handle financial transactions, all while upholding the highest standards of cleanliness and safety.

Job Description

As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. You'll be responsible for greeting guests, coordinating service, and ensuring their needs are met in a proper, efficient, and friendly manner. In addition to serving, you will also manage reservations and handle financial transactions, all while upholding the highest standards of cleanliness and safety.

Responsibilities

• Coordinate and serve all food and beverages ordered by guests. Provide exceptional customer service, ensuring an exceptional dining experience.
• Answer incoming calls and take reservations as needed.
• Follow all alcohol safety standards, including checking identification to ensure minimum drinking age requirements are met. Uphold cleanliness standards for your station and shared areas of responsibility.
• Perform financial transactions and process guest payments for goods and services delivered.
• Promote a fun, friendly, quick, comfortable, clean, and safe environment ("The Big Six").

Qualifications

• High School Diploma or General Education Degree (GED) and 2 years of serving experience, or an equivalent combination of education and experience.
• Ability to obtain a food handler’s card.
• Ability to pass all alcohol awareness training.
• Ability to obtain and maintain licensing by the appropriate gaming authority.
• Ability to obtain a state-issued alcoholic beverage license.
• Requires standing for long periods of time, frequent bending and kneeling. Must be able to lift objects up to 50 lbs.
• Flexibility to work varied shifts, including weekends and holidays, in a setting that includes exposure to second-hand smoke and crowd noise.

About Us

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team! Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here's What Awaits You

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step Into a World Of Possibilities

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment