Fine Dining Restaurant Manager — Elevate Guest Experience

Talk of the Town Restaurant Group; Orlando, Northern (FL, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Quality of life

Paid holidays

Community Foundation

Health benefits & vacation

Job summary

Talk of the Town Restaurant Group seeks a dedicated Restaurant Manager to lead our fine dining venues. The ideal candidate will drive guest satisfaction, maintain refined service standards, and uphold operational excellence in a high-end environment.

You will manage teams of servers, hosts, sommeliers, and support staff; partner with culinary leadership to ensure exquisite presentation and consistent quality; and oversee budgeting, inventory, and beverage programs.

Qualifications

• Proven experience as a Restaurant Manager in an upscale fine dining establishment.
• Exceptional leadership, communication, and interpersonal skills.
• In-depth knowledge of fine dining etiquette, culinary arts, and wine appreciation.
• Strong financial acumen including budgeting, cost control, and revenue management.
• Ability to maintain composure and make effective decisions in high-pressure situations.
• Attention to detail and a commitment to maintaining a polished and elegant environment.
• Proficiency in reservation management and guest service software.
• Knowledge of health, safety, and sanitation regulations.
• Flexibility to work evenings, weekends, and holidays as required.
• Bachelor's degree in Hospitality Management, Culinary Arts, or related field (preferred but not required).

Responsibilities

• Oversee and manage all aspects of the fine dining restaurant's operations, including staffing, reservations, guest services, and overall guest experience. Ensure the seamless execution of service and uphold the highest standards of quality.
• Lead, coach, and mentor a team of skilled professionals, including servers, hosts, sommeliers, and support staff. Promote a collaborative and empowered work environment that encourages growth, teamwork, and exceptional service.
• Maintain an unwavering commitment to delivering extraordinary dining experiences. Interact with guests to ensure their needs are met, and actively seek opportunities to exceed their expectations. Handle guest feedback with grace and address concerns promptly.
• Collaborate closely with the culinary team to ensure the consistent delivery of exceptional dishes that showcase creativity, flavor, and presentation. Monitor plate presentation, taste, and overall dining experience to ensure alignment with the restaurant's vision.
• Manage financial aspects of the restaurant, including budgeting, cost control, revenue optimization, and inventory management. Implement strategies to enhance profitability without compromising quality or guest satisfaction.
• Oversee the restaurant's wine and beverage program, working closely with the sommelier to curate an exceptional selection that complements the cuisine and caters to diverse preferences.
• Uphold and enforce strict adherence to health, safety, and sanitation regulations. Maintain a clean and organized restaurant environment that promotes the well-being of both guests and staff.
• Conceptualize, plan, and execute special events, wine pairings, and promotional initiatives to enhance the restaurant's appeal and attract a discerning clientele.
• Coordinate ongoing training programs to enhance staff skills, product knowledge, and service excellence. Foster a culture of continuous learning and refinement.
• Cultivate relationships with local vendors, suppliers, and industry professionals to source premium ingredients, stay updated on industry trends, and enhance the restaurant's reputation.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Financial acumen

Attention to detail

Reservation software

Education

Bachelor's degree in Hospitality Management or Culinary Arts

Tools

Reservation management software

Job description

Talk of the Town Restaurant Group seeks a dedicated Restaurant Manager to lead our fine dining venues. The ideal candidate will drive guest satisfaction, maintain refined service standards, and uphold operational excellence in a high-end environment.

You will manage teams of servers, hosts, sommeliers, and support staff; partner with culinary leadership to ensure exquisite presentation and consistent quality; and oversee budgeting, inventory, and beverage programs.