Fine Dining Lunch Captain – Guest Experience Lead

Major Food Group LLC; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Major Food Group is hiring a Lunch Captain for Torrisi in New York, NY. The role requires leading fine dining service, maintaining seating and flow, and ensuring guest satisfaction with menu knowledge and presentation standards.

Applicants should have at least two years of fine dining captain experience, excellent dining room knowledge, POS proficiency, and be able to work evenings, weekends and holidays in a standing position.

Qualifications

• Minimum 2 years fine dining food and beverage service captain experience.
• Excellent knowledge of dining room procedures and functions.
• Availability for evenings, weekends and holidays.

Responsibilities

• Anticipate guests’ needs and ensure service meets/exceeds expectations.
• Inspect dining room, settings, chairs, floors, cleanliness and safety.
• Receive and greet members guests; assist with seating if necessary.
• Check tables during service times for guest satisfaction and resolve issues.
• Maintain knowledge of menu and presentation standards and food/beverage prep techniques.

Skills

Fine dining experience

POS system knowledge

Professional presentation

Tools

POS system

Job description

Major Food Group is hiring a Lunch Captain for Torrisi in New York, NY. The role requires leading fine dining service, maintaining seating and flow, and ensuring guest satisfaction with menu knowledge and presentation standards.

Applicants should have at least two years of fine dining captain experience, excellent dining room knowledge, POS proficiency, and be able to work evenings, weekends and holidays in a standing position.