Fine-Dining Guest Experience Server

The Langham Chicago; Chicago (IL); Hybrid; USD 16,000 - 20,000; Part time

Benefits offered by this job

Free meals on duty

Uniforms provided

Discounted hotel stays

401k plan with Roth option

Pet Insurance and Legal Protection

Job summary

The Langham Chicago is seeking an enthusiastic server for Pavilion Restaurant to deliver friendly, courteous, and professional service in line with Langham Hospitality Group and Forbes standards. You'll set up tables, plate and serve meals, maintain cleanliness, handle guest inquiries, and support a diverse team in a fast-paced luxury environment.

This role emphasizes guest satisfaction, knowledge of food and beverages, and adherence to health and safety procedures while contributing to a

Qualifications

• High school diploma preferred.
• Prior Food and Beverage experience required.
• Basic English writing skills for requisitions and vouchers.

Responsibilities

• Set up tables in assigned sections with attention to detail.
• Inspect linen, silverware, and china for cleanliness.
• Serve food, beverages and keep guest areas tidy.
• Resolve guest complaints in a positive, professional manner.
• Coordinate with servers, porters and kitchen staff.
• Report to management daily and maintain Forbes service standards.
• Follow health and safety procedures and uphold liquor regulations.

Skills

Food & beverage knowledge

POS systems

English writing

Manual dexterity

Guest service

Education

High School Diploma

Tools

POS systems

Job description

The Langham Chicago is seeking an enthusiastic server for Pavilion Restaurant to deliver friendly, courteous, and professional service in line with Langham Hospitality Group and Forbes standards. You'll set up tables, plate and serve meals, maintain cleanliness, handle guest inquiries, and support a diverse team in a fast-paced luxury environment.

This role emphasizes guest satisfaction, knowledge of food and beverages, and adherence to health and safety procedures while contributing to a