Loan Sales & Financial Solutions Advisor

Jobtome; McAdenville (NC); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health & wellbeing

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Holidays

Volunteer time

Résumé du poste

OneMain is hiring a Loan Sales Specialist in McAdenville, NC. The role focuses on listening to customer needs and offering accessible financing options while maintaining a customer-first approach.

You will engage customers through multiple channels, manage loan lifecycles, and drive branch goals. A high school diploma is required, with preferred Spanish bilingualism for enhanced customer interaction.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsabilités

• Multitask and adapt to dynamic demands of the role, ensuring timely service.
• Exceed customer expectations through empathy and encouragement, achieving branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process.
• Manage the life cycle of loans, including collections, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate a drive to succeed and goal-oriented attitude.
• Educate customers on optional insurance products and explain loan terms and options.

Connaissances

Sales experience

Customer service oriented

Bilingual Spanish

Formation

High School Diploma or GED

Outils

In-house systems

Description du poste

OneMain is hiring a Loan Sales Specialist in McAdenville, NC. The role focuses on listening to customer needs and offering accessible financing options while maintaining a customer-first approach.

You will engage customers through multiple channels, manage loan lifecycles, and drive branch goals. A high school diploma is required, with preferred Spanish bilingualism for enhanced customer interaction.