Financial Wellness Advisor - Personal Banker

PNC; Gadsden (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life insurance

Disability protection

401(k) with match

Education assistance

Job summary

PNC in Gadsden, AL seeks a Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow share of wallet.

You will drive proactive sales conversations, deliver PNC solutions, and leverage community connections to retain relationships while maintaining high standards of risk management and compliance.

Qualifications

• Associates degree or equivalent with 3+ years experience in banking or retail financial services.
• Strong customer service and sales skills are required.
• Experience with branch operations and risk awareness is preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive customer loyalty by delivering a differentiated customer experience and cross-selling PNC solutions.
• Lead lobby engagement, outbound calls, and in-branch conversations to protect and grow share of wallet.
• Adhere to policies, manage risk, and assist with daily branch operations.

Skills

Accountability

Customer Service

Proactive Sales

Digital Awareness

Identifying Opportunities

Education

Associates or Equivalent

Job description

PNC in Gadsden, AL seeks a Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow share of wallet.

You will drive proactive sales conversations, deliver PNC solutions, and leverage community connections to retain relationships while maintaining high standards of risk management and compliance.