Customer-Centric Personal Banker | Grow Wallet Share

PNC; Gadsden (AL); Hybrid; USD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision benefits

401(k) with company match

Paid time off + holidays

Parental leave / family benefits

Zusammenfassung

PNC in Gadsden, AL is seeking a Personal Banker to grow the branch customer base through proactive sales and excellent service. You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to expand share of wallet.

The role involves outbound and in-branch engagements, educating customers on digital tools and PNC solutions, and ensuring risk is managed according to policies.

Qualifikationen

• Associates or equivalent degree required.
• Typically 3+ years of related experience.
• No specific certifications required.

Aufgaben

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet and position PNC solutions.
• Performs lobby engagement and educates customers on digital tools and banking options.

Kenntnisse

Customer Experience

Proactive Sales

Banking Knowledge

Identifying Opportunities

Ausbildung

Associates or equivalent degree

Jobbeschreibung

PNC in Gadsden, AL is seeking a Personal Banker to grow the branch customer base through proactive sales and excellent service. You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to expand share of wallet.

The role involves outbound and in-branch engagements, educating customers on digital tools and PNC solutions, and ensuring risk is managed according to policies.