Financial Tech Writer — Create Impactful Banking Docs

Columbia Banking System; Phoenix (AZ); On-site; USD 30,000 - 41,000; Full time

Job summary

Columbia Bank in Phoenix, AZ seeks a Technical Writer with strong project management, editing, and writing skills to develop and publish policies, procedures, forms, and reference guides across the organization.

You will coordinate with multiple stakeholders, maintain documentation tracking, ensure compliance with bank regulations, and drive process improvements while staying current with industry trends.

Qualifications

• Project management, editing and technical writing experience required.
• Some experience with desktop publishing software.
• Some experience with web design/HTML editing software.
• Some experience in creating forms with Acrobat, JavaScript, or similar programming languages.
• Financial industry experience in lending and deposits preferred.

Responsibilities

• Develop, write, and revise a variety of technical specification materials (policies, procedures, forms, quick-reference guides, webpages, articles).
• Publish documents in print or electronic form and manage publishing updates.
• Maintain a tracking system and coordinate with departments to ensure regulatory messaging accuracy.
• Drive process improvements to increase efficiency and standardize documentation.
• Stay current with technology trends related to documentation and act as a knowledge resource.

Skills

Project management

Editing

Technical writing

Desktop publishing

HTML editing

Acrobat / forms

JavaScript

Financial industry experience

Time management

Communication skills

Active listening

Tools

Microsoft Word advanced

Excel (pivot tables)

Job description

Columbia Bank in Phoenix, AZ seeks a Technical Writer with strong project management, editing, and writing skills to develop and publish policies, procedures, forms, and reference guides across the organization.

You will coordinate with multiple stakeholders, maintain documentation tracking, ensure compliance with bank regulations, and drive process improvements while staying current with industry trends.