Banking Policy Documentation Specialist

Columbia Bank; Phoenix (AZ); On-site; USD 31,000 - 41,000; Full time

Job summary

Columbia Bank is seeking a Technical Writer to create, revise, and publish technical documentation for policies, procedures, and forms. This role requires coordinating with multiple departments to ensure accuracy with bank regulations and industry trends.

You will manage materials, track progress, and contribute to continuous process improvements while maintaining consistency across documents in a compliant banking environment. Onsite work at the Phoenix location is expected.

Qualifications

• Proven project management and technical writing experience.
• Experience with desktop publishing software preferred.
• Experience with web design/HTML editing tools preferred.
• Experience creating forms with form fields (Acrobat, JavaScript or similar).
• Financial industry experience preferred, lending and deposits.

Responsibilities

• Develop, write, and revise technical specification materials such as policies and procedures.
• Manage materials produced and provide regular updates to stakeholders.
• Develop and maintain a tracking system for documentation.
• Coordinate with departments to ensure accuracy with bank regulations.
• Drive process improvements and maintain consistency across documents.

Skills

Project management

Technical writing

Editing

Time management

Communication

Attention to detail

Problem solving

Tools

HTML editing

Acrobat

JavaScript

Excel

Word/Office

Job description

Columbia Bank is seeking a Technical Writer to create, revise, and publish technical documentation for policies, procedures, and forms. This role requires coordinating with multiple departments to ensure accuracy with bank regulations and industry trends.

You will manage materials, track progress, and contribute to continuous process improvements while maintaining consistency across documents in a compliant banking environment. Onsite work at the Phoenix location is expected.