Financial Services Tech Delivery Lead

Accenture PLC; Orlando (FL); On-site; USD 130,000 - 270,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Life and disability insurance

401(k) plan

Bonus opportunities

Paid holidays and time off

Job summary

Accenture is seeking a Delivery Lead – Financial Services to lead delivery of large, complex projects across geographies. You will manage a team of product experts, drive accountability, and serve as the escalation point for technical issues to ensure smooth client outcomes.

You will build staff readiness, collaborate with engineering/product teams to close gaps, and drive process improvements while pursuing opportunities across groups to enhance the customer journey. Travel may be required.

Qualifications

• Minimum of 8 years operational excellence, delivery management, account management, sales, or vendor management experience.
• Minimum of 5 years' experience supporting/working with FS Industry and clients.
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsibilities

• Lead delivery of projects and programs on large, complex FS accounts with multi-geography delivery.
• Manage a team of product experts, drive accountability, and attract/retain talent.
• Oversee customer relationships for technical support and escalation handling.
• Ensure the team has required technical skills and collaborate with product teams.
• Identify opportunities to collaborate across teams to improve customer experience.
• Travel may be required (0–100% depending on business need).

Skills

Operational excellence

Delivery management

Account management

Sales

Vendor management

FS Industry experience

Education

Bachelor's degree or equivalent

12 years work experience

Job description

Accenture is seeking a Delivery Lead – Financial Services to lead delivery of large, complex projects across geographies. You will manage a team of product experts, drive accountability, and serve as the escalation point for technical issues to ensure smooth client outcomes.

You will build staff readiness, collaborate with engineering/product teams to close gaps, and drive process improvements while pursuing opportunities across groups to enhance the customer journey. Travel may be required.