Financial Services Tech Account Manager

GetJobSmart; Tucson (AZ); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development

Job summary

Onyx National LLC in Tucson, AZ is seeking a Technical Account Manager to build and maintain strategic client relationships, ensuring high levels of service and satisfaction.

You will coordinate with technical, sales, and support teams, provide training, resolve issues, monitor performance, and look for cross-selling opportunities, with a bachelor’s degree and 3–5 years in account management or technical support.

Qualifications

• Bachelor’s degree in a related field required.
• 3–5 years in account management or technical support.
• Strong communication and problem-solving skills.
• Knowledge of financial services is a plus.

Responsibilities

• Manage and develop client relationships to ensure satisfaction and retention.
• Provide technical support and solutions to clients, addressing their needs and concerns.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Monitor client accounts and identify opportunities for cross-selling and upselling.
• Stay up-to-date with industry trends and best practices to ensure our clients receive the best possible service.

Skills

Client relationships

Technical support

Communication skills

Problem solving

Team collaboration

Financial services knowledge

Education

Bachelor's degree in related field

Job description

Onyx National LLC in Tucson, AZ is seeking a Technical Account Manager to build and maintain strategic client relationships, ensuring high levels of service and satisfaction.

You will coordinate with technical, sales, and support teams, provide training, resolve issues, monitor performance, and look for cross-selling opportunities, with a bachelor’s degree and 3–5 years in account management or technical support.