Financial Services Rep — Growth Path & Performance Bonuses

World Finance; Benton (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Performance-based earnings

Comprehensive benefits

401(k) with company match

Paid holidays

Paid vacation

Free mental health support

Promote-from-within culture

Volunteer time

Job summary

World Finance is hiring in Benton, IL for a role focused on loan sales, tax services, and customer account management. The position offers hourly compensation with performance-based bonus opportunities and a comprehensive benefits package.

Employees are encouraged to grow within the company through a promote-from-within culture. The role requires a high school diploma, a valid driver’s license, and the ability to travel to occasional offsite locations for business needs.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license, reliable transportation, and current insurance.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Strong communication and organizational skills.
• Experience handling high-volume calls and difficult customer conversations.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Outbound outreach for collections, tax services, and new business generation; thrive in high-volume environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact borrowers to drive loan volume and cross-sell financial products and services.
• Prepare individual tax returns and assist customers with tax questions.
• Assist customers in person with loan applications, tax preparation, payments, and account questions.
• Process payments, account updates, tax documents, and document activity in company systems.
• Maintain accurate records, including tax documentation and credit-denial letters.
• Handle and balance cash and perform bank deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations.

Skills

Sales experience

Customer service

Collections

Account management

Strong communication

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

World Finance is hiring in Benton, IL for a role focused on loan sales, tax services, and customer account management. The position offers hourly compensation with performance-based bonus opportunities and a comprehensive benefits package.

Employees are encouraged to grow within the company through a promote-from-within culture. The role requires a high school diploma, a valid driver’s license, and the ability to travel to occasional offsite locations for business needs.