Financial Services CSR – Payments, Cash & Community Impact

Community Choice Financial Family of Brands

Mishawaka (IN)

On-site

USD 17,000 - 24,000

Full time

42 hours ago
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Benefits offered by this job

On-the-job training
Learning platform
Cross-brand opportunities
Leadership program
401(k) match
Life insurance
Dental & vision
PTO 12 days
Casual dress

Job summary

Community Choice Financial Family of Brands is hiring a Customer Service Representative (CSR) in Mishawaka, IN to assist customers with check cashing, money transfers, and payments. You will support a fast-paced in-store environment and participate in a comprehensive training program to develop leadership potential and career growth.

The role emphasizes accurate data entry, client relationships, and providing personalized financial services.

Qualifications

  • High school diploma or equivalent required.
  • Excellent verbal and written communication and professional demeanor.
  • Ability to enter data accurately and handle payments.

Responsibilities

  • Connect with customers to cultivate lasting relationships that drive repeat business.
  • Review, validate, and process customer transactions with accuracy.
  • Maximize customer success by offering personalized financial services.
  • Enter and maintain customer information with precision into a POS system.
  • Build new business by completing daily call campaigns.
  • Assist in customer account management and collections by accepting payments.

Skills

Verbal communication
Written communication
Data entry accuracy
Customer service
Multi-tasking

Education

High school diploma or equivalent

Tools

POS system
Microsoft Office

Job description

Community Choice Financial Family of Brands is hiring a Customer Service Representative (CSR) in Mishawaka, IN to assist customers with check cashing, money transfers, and payments. You will support a fast-paced in-store environment and participate in a comprehensive training program to develop leadership potential and career growth.

The role emphasizes accurate data entry, client relationships, and providing personalized financial services.

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