Financial Services CSR: Growth, Benefits & Impact

Onyx National Group; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer matching

Paid time off

Job summary

Onyx National Group, a leading financial services company in Kansas City, MO, seeks a Customer Service Representative for a full-time position. The salary is negotiable, and benefits include health insurance, a retirement plan with employer matching contributions, and paid time off.

The role requires a high school diploma or equivalent and strong communication skills. You will handle client inquiries, resolve issues, and maintain accurate records, while assisting with transactions and providing

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Excellent communication and listening skills.
• Proficient with computers and basic financial systems.

Responsibilities

• Handle customer inquiries and complaints with professionalism and empathy.
• Maintain accurate and up-to-date customer records.
• Assist customers with account-related issues and transactions.
• Provide information about financial products and services.
• Collaborate with other departments to resolve issues efficiently.

Skills

Communication skills

Interpersonal skills

Computer literacy

Education

High school diploma or equivalent

Tools

Computer software

Job description

Onyx National Group, a leading financial services company in Kansas City, MO, seeks a Customer Service Representative for a full-time position. The salary is negotiable, and benefits include health insurance, a retirement plan with employer matching contributions, and paid time off.

The role requires a high school diploma or equivalent and strong communication skills. You will handle client inquiries, resolve issues, and maintain accurate records, while assisting with transactions and providing