Financial Services Call Center Specialist

LHH; Hartford (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401k Match

Competitive compensation and performance incentives

Career growth opportunities

Job summary

A financial services recruiting firm is seeking Inbound Call Center Representatives in Hartford, CT. You will handle customer inquiries, ensuring compliance with banking regulations while delivering exceptional service. The ideal candidate has over a year of experience in a call center environment, possesses strong communication skills, and thrives in a fast-paced setting. This role offers competitive compensation, performance incentives, and opportunities for career growth.

Qualifications

• 1+ year of experience in a call center, customer service, or financial services environment.
• Ability to navigate multiple systems while speaking with customers.
• Professional, dependable, and customer-focused.

Responsibilities

• Handle a high volume of inbound and/or outbound calls professionally.
• Assist customers with inquiries, transactions, and issue resolution.
• Document customer interactions and update account information accurately.

Skills

Strong verbal communication

Active listening skills

Attention to detail

Job description

A financial services recruiting firm is seeking Inbound Call Center Representatives in Hartford, CT. You will handle customer inquiries, ensuring compliance with banking regulations while delivering exceptional service. The ideal candidate has over a year of experience in a call center environment, possesses strong communication skills, and thrives in a fast-paced setting. This role offers competitive compensation, performance incentives, and opportunities for career growth.