Customer Support Specialist – Fast-Paced Call Center

TEEMA Solutions Group; East Hartford (CT); On-site; USD 26,174; Full time

Job summary

A staffing solutions company is looking for an Administrative Support professional in East Hartford, CT. This role involves handling high-volume inbound calls, managing payment services, and performing data entry. Candidates need at least 1 year of customer service experience, excellent communication skills, and a High School Diploma or GED. The position offers a long-term contract and requires availability for Monday to Friday shifts from 8 AM to 5 PM.

Qualifications

• 1+ year of customer service experience in a call center.
• Professional communication skills to handle high-stress situations.
• Good computer skills and ability to learn new software quickly.

Responsibilities

• Handle high volume inbound calls in a fast-paced environment.
• Manage critical tasks including data entry and content management.
• Respond to callers regarding confidential information.

Skills

Customer service experience

Communication skills

Computer skills

Decision-making skills

Education

High School Diploma or GED

Job description

A staffing solutions company is looking for an Administrative Support professional in East Hartford, CT. This role involves handling high-volume inbound calls, managing payment services, and performing data entry. Candidates need at least 1 year of customer service experience, excellent communication skills, and a High School Diploma or GED. The position offers a long-term contract and requires availability for Monday to Friday shifts from 8 AM to 5 PM.