Financial Services Advisor - Customer Care & Sales

LendDirect Corp.; Collierville, Northern (TN, KY); Hybrid; USD 34,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

401(K) with company match

Job summary

Heights Finance is seeking a Financial Service Representative in Collierville, TN. You will be at the heart of the customer experience, delivering exceptional service and helping customers secure financial solutions.

Join a team that values growth, offers hands-on training, and promotes from within. The role emphasizes customer focus, sales acumen, strong communication, and teamwork in a dynamic retail/financial setting.

Qualifications

• Customer-focused and eager to learn in a fast-paced, team-oriented environment.
• Sales-minded with confidence in promoting financial products.
• Excellent verbal and written communication; able to build rapport quickly.
• Strong problem-solving skills and adaptability to new systems.

Responsibilities

• Deliver exceptional service to new and existing customers through the loan process.
• Drive sales growth using consultative techniques to inform customers about products.
• Engage customers via inbound calls and proactive outbound outreach.
• Support delinquency management and work toward solutions with customers.
• Participate in hands-on training with one-on-one mentoring to grow skills.
• Follow regulatory guidelines and protect customer information.

Skills

Customer service

Sales

Communication

Problem solving

Adaptability

Teamwork

Education

High School diploma or equivalent

Tools

Job description

Heights Finance is seeking a Financial Service Representative in Collierville, TN. You will be at the heart of the customer experience, delivering exceptional service and helping customers secure financial solutions.

Join a team that values growth, offers hands-on training, and promotes from within. The role emphasizes customer focus, sales acumen, strong communication, and teamwork in a dynamic retail/financial setting.