Customer-Focused Financial Services Rep

LendDirect Corp.; Slidell (LA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Job summary

Heights Finance, part of the Attain Finance family, seeks a Financial Service Representative in Slidell, LA. The role centers on delivering exceptional customer service, guiding loan processes, and promoting financial products.

Excellent communication and a customer-focused mindset are essential. Join a team that values growth, training, and internal career progression while offering competitive pay and comprehensive benefits.

Qualifications

• Customer focus and excellent service.
• Sales mindset and upsell opportunities.
• Strong verbal and written communication.
• Problem-solving and quick thinking.
• Adaptability in a dynamic environment.
• Team player with collaborative spirit.
• HS diploma or equivalent required.
• Industry experience in customer service or finance preferred.

Responsibilities

• Deliver exceptional service to new and existing customers.
• Guide customers through the loan process with care.
• Educate customers on financial products and services.
• Handle inbound calls and proactive outreach.
• Support delinquency management when needed.
• Participate in hands-on training and mentoring.
• Follow all regulatory guidelines and policies.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

HS Diploma

Industry experience

Education

High School diploma or equivalent

Job description

Heights Finance, part of the Attain Finance family, seeks a Financial Service Representative in Slidell, LA. The role centers on delivering exceptional customer service, guiding loan processes, and promoting financial products.

Excellent communication and a customer-focused mindset are essential. Join a team that values growth, training, and internal career progression while offering competitive pay and comprehensive benefits.