Customer Finance Specialist

Attain Finance; Collierville (TN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Employee Assistance Program

Job summary

Heights Finance in Collierville, TN is seeking a Financial Service Representative to deliver exceptional service, build customer relationships, and guide clients through loan processes. This full-time, on-site role offers growth opportunities, competitive hourly pay, and a benefits package.

You’ll engage customers, drive sales, support delinquency issues, and participate in training while adhering to regulatory guidelines and company policies.

Qualifications

• Customer focus and top-tier service in every interaction.
• Sales mindset with ability to upsell/cross-sell.
• Strong verbal and written communication skills.
• Problem-solving skills and ability to think on your feet.
• Adaptability and willingness to learn new systems.
• Team-oriented mindset and collaboration.
• Education: HS diploma; college coursework or degree is a plus.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers during the loan process.
• Drive Sales Growth: Use consultative techniques to educate customers on financial products and services.
• Engage Customers: Manage inbound calls and proactively reach out to attract new business.
• Support Delinquency Management: Work with customers on past-due accounts to find solutions.
• Learn and Grow: Participate in hands-on training with mentorship.
• Ensure Compliance: Follow regulatory guidelines and company policies.

Skills

Customer service

Sales

Communication

Problem solving

Adaptability

Team player

Education

High School diploma or equivalent

College coursework or degree a plus

Job description

Heights Finance in Collierville, TN is seeking a Financial Service Representative to deliver exceptional service, build customer relationships, and guide clients through loan processes. This full-time, on-site role offers growth opportunities, competitive hourly pay, and a benefits package.

You’ll engage customers, drive sales, support delinquency issues, and participate in training while adhering to regulatory guidelines and company policies.