Financial Service Representative (PT)

Gwcu; Pleasant Grove (UT); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Annual bonus

Incentive schedule

Paid time-off (22 days)

Tuition reimbursement

Retirement with 401K match

Job summary

Goldenwest Credit Union is seeking a Financial Service Representative in Pleasant Grove, Utah. The role focuses on assisting members with transactions, account openings, and loan needs, while delivering exceptional service.

Responsibilities include teller duties, loan processing, and helping members by phone and in person to match credit union products with their financial goals. A high school diploma is required; retail lending experience is a plus.

Qualifications

• High school diploma required.
• Retail or consumer lending experience preferred.
• Strong communication and customer-service skills.

Responsibilities

• Assist members with currency transactions, account openings and consumer loan needs.
• Complete teller transactions accurately and efficiently.
• Process consumer loan applications and provide product recommendations.
• Assist members by phone and in person, promoting credit union products and services.

Skills

Critical thinking

Verbal and written communication

Professionalism

Member trust building

Education

High school diploma

Job description

Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive schedule. We provide outstanding benefits, including:

• Paid time-off (we pay you to take 22 days off!)
• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)

WHAT WE LOOK FOR

• Strong ability to think critically and solve problems.
• Timely and meticulous attention to verbal and written communication.
• Devotion to earning and maintaining member trust.
• Attentiveness to professionalism in appearance and action.

WHAT YOU CAN EXPECT

Our Financial Service Representatives eagerly assist members and prospective members with currency transactions, opening new accounts, and consumer loan needs.

Location, Schedule Availability & Salary Information

• 1554 West Pleasant Grove Boulevard, Pleasant Grove, Utah 84062
• Typical hours of operation are Monday through Friday 8:30 AM – 6:15 PM, rotating Saturdays 8:30 AM – 2:30 PM
• $15.00 per hour, based on experience and performance + Bonus + Incentive
• Cultivate and effectively manage long-term, trusting relationships.
• Complete teller transactions.
• Process consumer loan applications.
• Assist members by phone while business is being developed.
• Pair corresponding credit union products and services with members’ financial needs.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Experience, Education & Certification

• High school diploma required
• Prior retail or consumer lending experience is preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.