Financial Service Representative

Gwcu; North Salt Lake, Northern (UT, KY); Hybrid; USD 42,981,000 - 52,349,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time-off

Tuition reimbursement up to IRS max

Retirement and 401K match

Job summary

Goldenwest Credit Union in Utah is seeking a Financial Service Representative to assist members with teller transactions, new accounts, and loan needs in a friendly, professional manner. You will process transactions, open accounts, and guide members toward appropriate products while upholding compliance and accuracy.

The role emphasizes strong communication, customer service excellence, and a proactive approach to meet member financial goals. Prior retail banking experience is preferred.

Qualifications

• Prior retail or consumer lending experience is preferred.

Responsibilities

• Assist members with currency transactions and opening new accounts.
• Process consumer loan applications.
• Answer member questions by phone and in person.
• Recommend credit union products to meet members' financial needs.
• Comply with regulations and participate in ongoing education.

Skills

Customer service

Cash handling

Communication skills

Sales oriented

Problem solving

Job description

Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive schedule. We provide outstanding benefits, including:

• Medical insurance (we pay 100% of your deductible!)
• Dental insurance (we pay 100% of your premium!)
• Paid time-off (we pay you to take 34 days off!)
• Tuition (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)

WHAT WE LOOK FOR

Ideal candidates will exhibit an energetic, friendly and positive attitude! We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren’t afraid to grow! We are an organization of people helping people!

• Strong ability to think critically and solve problems.
• Timely and meticulous attention to verbal and written communication.
• Devotion to earning and maintaining member trust.
• Attentiveness to professionalism in appearance and action.

WHAT YOU CAN EXPECT

Our Financial Service Representatives eagerly assist members and prospective members with currency transactions, opening new accounts, and consumer loan needs.

Location, Schedule Availability & Salary Range

• Monday through Friday 8:30 AM – 6:15 PM, rotating Saturdays 8:30 AM - 2:30 PM
• $15.00 per hour, based on experience and performance + Bonus + Incentive
• Cultivate and effectively manage long-term, trusting relationships.
• Complete teller transactions.
• Process consumer loan applications.
• Assist members by phone while business is being developed.
• Pair corresponding credit union products and services with members’ financial needs.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Experience, Education & Certification

• Prior retail or consumer lending experience is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.