Financial Counselor Remote

Shady Grove Fertility; Solana Beach (CA); Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player in the fertility sector is seeking a dedicated Financial Counselor to join their team in Solana Beach, CA. This full-time remote role offers a unique opportunity to make a real difference in patients' lives by guiding them through their financial options related to fertility treatments. The ideal candidate will have a strong background in medical billing, excellent communication skills, and a passion for patient advocacy. Join a compassionate team that values empathy and integrity, and enjoy competitive pay, generous benefits, and the chance to grow professionally while making a meaningful impact in the community.

Benefits

Competitive Pay

Bonus Structure

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Generous Paid Time Off

Tuition Assistance

Qualifications

• 2-4 years of medical office experience required.
• Experience with healthcare billing and insurance is essential.

Responsibilities

• Consult with patients on benefits and financial options.
• Maintain patient accounts and update financial information.

Skills

Healthcare Billing and Collections

Patient Interaction

Interpersonal Skills

Communication Skills

Microsoft Office Suite

Detail-oriented

Customer Service

Education

Bachelor's Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Financial Counselor looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for a full-time remote Financial Counselor to work for our Solana Beach, CA office. The schedule is Monday through Friday, 7:30a- 4p

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Financial Counselor is responsible for:

Consult with patients regarding their benefits, coverage and financial options

Perform aspects of benefit verification and prior authorization

Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison

Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Skills & Qualifications

The skills and education we need are:

Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction

Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.

Bachelor's Degree preferred

Experience working in an OB/GYN office is a plus

Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies

Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy

Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel

High level of customer service essential

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

What We Offer:

Competitive pay + bonus

Medical, dental, vision, and 401(k) matching

Generous paid time off and holidays

Tuition assistance

Ability to make an impact in the communities we serve

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.