Financial Counselor - Patient Billing and Aid Liaison

CommonSpirit Health; Pasadena (TX); On-site; USD 59,965,550 - 92,868,148; Full time

Job summary

St. Luke's Health - Patients Medical Center seeks a financial counselor to assist patients with understanding and managing medical costs, including applying for financial assistance and charity programs.

You will coordinate with physicians, patient access teams and external agencies to secure payment stability and protect patient access to care. Responsibilities include evaluating payer sources, guiding insured and uninsured patients, and preparing accurate documentation for approvals or

Qualifications

• High school diploma or GED required.
• Two years of experience preferred.

Responsibilities

• Provide financial counseling for patients and administer hospital financial assistance programs.
• Counsel insured and uninsured patients about financial responsibility and payment plans.
• Identify potential payers and liaise with patients, physicians, patient access teams and external agencies.
• Complete and submit financial assistance and charity applications with proper documentation and escalation as needed.

Job description

St. Luke's Health - Patients Medical Center seeks a financial counselor to assist patients with understanding and managing medical costs, including applying for financial assistance and charity programs.

You will coordinate with physicians, patient access teams and external agencies to secure payment stability and protect patient access to care. Responsibilities include evaluating payer sources, guiding insured and uninsured patients, and preparing accurate documentation for approvals or