Financial Counselor

CHI; Pasadena (TX); On-site; USD 28,805 - 44,648; Full time

Job summary

St. Luke's Health - Patients Medical Center in Pasadena, TX is seeking a Financial Counselor to support patients by administering hospital financial assistance programs and counseling insured and uninsured patients on financial responsibility.

You will estimate patient liabilities and assist with pre-discharge collections and payment plans. You will identify all potential payers, coordinate with physicians and patient access teams, and complete charity applications, maintaining accurate

Qualifications

• High school diploma or GED.
• 2 years of experience preferred.
• Experience with hospital financial assistance programs preferred.

Responsibilities

• Provide financial counseling for patients regarding hospital financial responsibilities.
• Counsel insured and uninsured patients about financial obligation and estimated liability.
• Support point-of-service and pre-discharge collections, and assist with payment plans.
• Identify all potential payers including auto-insurance, Workers' Comp and insurance carriers.
• Serve as liaison between patients, physicians, access teams and external agencies.
• Complete, submit and follow up on financial assistance and charity applications with documentation.

Skills

Financial counseling

Education

High school diploma or GED

Job description

Job Summary And Responsibilities

Provides financial counseling services for patients receiving or who have received services at the facility by administering hospital financial assistance programs. Responsible for counseling insured and uninsured patients regarding financial responsibility, estimating patient liability, supporting point-of-service and pre-discharge collections, and assisting with payment plans in accordance with organizational policies. Responsible for identifying all sources of potential payers including auto-insurance, Workers' Compensation, commercial insurance, private insurance, third party liability (TPL), governmental insurance, etc. Acts as a liaison between patients, physicians, patient access teams, and external agencies. Completes, submits, and follows up on financial assistance and charity applications, maintaining accurate documentation and escalating approvals or exceptions as required.

Required-

Job Requirements

Highschool Diploma or GED

Preferred

2 years of experience

Where You'll Work

St. Luke's Health - Patients Medical Center provides inpatient and outpatient medical and surgical services to residents of Pasadena, Deer Park, La Porte, Baytown, and Clear Lake. The facility includes 53 medical/surgical beds, eight ICU beds and three endoscopy rooms, and offers a range of primary and specialized services - wound care, general surgery, gastroenterology, occupational health, heart and vascular, women's services, diagnostic imaging, outpatient rehab services, and sleep disorders.

Pay Range

$20.91 /$32.41hourly