Financial Counselor

CommonSpirit Health; Pasadena (TX); On-site; USD 59,965,550 - 92,868,148; Full time

Job summary

St. Luke's Health - Patients Medical Center seeks a financial counselor to assist patients with understanding and managing medical costs, including applying for financial assistance and charity programs.

You will coordinate with physicians, patient access teams and external agencies to secure payment stability and protect patient access to care. Responsibilities include evaluating payer sources, guiding insured and uninsured patients, and preparing accurate documentation for approvals or

Qualifications

• High school diploma or GED required.
• Two years of experience preferred.

Responsibilities

• Provide financial counseling for patients and administer hospital financial assistance programs.
• Counsel insured and uninsured patients about financial responsibility and payment plans.
• Identify potential payers and liaise with patients, physicians, patient access teams and external agencies.
• Complete and submit financial assistance and charity applications with proper documentation and escalation as needed.

Job description

*Job Summary and Responsibilities*

Provides financial counseling services for patients receiving or who have received services at the facility by administering hospital financial assistance programs. Responsible for counseling insured and uninsured patients regarding financial responsibility, estimating patient liability, supporting point-of-service and pre-discharge collections, and assisting with payment plans in accordance with organizational policies. Responsible for identifying all sources of potential payers including auto-insurance, Workers' Compensation, commercial insurance, private insurance, third party liability (TPL), governmental insurance, etc. Acts as a liaison between patients, physicians, patient access teams, and external agencies. Completes, submits, and follows up on financial assistance and charity applications, maintaining accurate documentation and escalating approvals or exceptions as required.

*Job Requirements**Required-*

• Highschool Diploma or GED

*Preferred*

• 2 years of experience

*Where You'll Work*

St. Luke's Health - Patients Medical Center provides inpatient and outpatient medical and surgical services to residents of Pasadena, Deer Park, La Porte, Baytown, and Clear Lake. The facility includes 53 medical/surgical beds, eight ICU beds and three endoscopy rooms, and offers a range of primary and specialized services - wound care, general surgery, gastroenterology, occupational health, heart and vascular, women's services, diagnostic imaging, outpatient rehab services, and sleep disorders.

*Pay Range*

$20.91 /$32.41hourly