Financial Counselor & Patient Access Specialist (Hybrid, Growth)

Trinity Health MI; Ann Arbor (MI); Híbrido; USD 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits Day One

Employer match

Tuition Reimbursement

Referral Program

Career growth

Health benefits

Descripción de la vacante

Trinity Health Ann Arbor is seeking a Financial Counselor for Patient Access to serve as a financial advocate for patients and a liaison between Revenue Site Operations and Patient Financial Services. The role determines liability, assists with financial aid, and secures payment arrangements.

The position is full-time on a day shift at the Trinity Health Ann Arbor campus with a hybrid work arrangement. Candidates should have 2–3 years in patient access or accounting and be prepared to obtain

Formación

• High school diploma or GED required.
• 2–3 years of experience in Patient Access or Patient Accounting in a hospital setting.
• Must obtain HFMA CRCR and/or NAHAM CHAA within 12 months of hire.

Responsabilidades

• Counsel patients on treatment costs, insurance benefits, and payment resources; document payment arrangements.
• Assist patients with financing, payment plans, and financial assistance options.
• Audit bills for accuracy and front-end edits to improve collections and reduce write-offs.
• Collaborate with Revenue Site Operations and leadership to enhance collections.
• Assist with Medicaid application processes and related workflows.

Conocimientos

Billing knowledge

Communication skills

Educación

High school diploma or GED

Herramientas

Epic

Descripción del empleo

Trinity Health Ann Arbor is seeking a Financial Counselor for Patient Access to serve as a financial advocate for patients and a liaison between Revenue Site Operations and Patient Financial Services. The role determines liability, assists with financial aid, and secures payment arrangements.

The position is full-time on a day shift at the Trinity Health Ann Arbor campus with a hybrid work arrangement. Candidates should have 2–3 years in patient access or accounting and be prepared to obtain