Financial Counselor I - Patient Billing & Support

Orlando Health, Inc.; Orlando (FL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Day-one benefits

Career growth

Well-being resources

Job summary

Orlando Health ORMC in Orlando, FL is seeking a Financial Counselor I to assist patients with payment options and financial processes, contributing to a positive healthcare experience. This full-time role supports ORMC, Central Florida's Level One Trauma Center, with day-time schedules from Monday to Friday.

No weekends or holidays currently required for daytime options. Qualified candidates will have a high school diploma, at least two years in a financial or customer service setting, and

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of experience in a financial, business office, or customer service environment.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and strong typing skills.
• At least 1 year of PC/Windows experience.
• Strong communication and customer service skill.

Responsibilities

• Explain payment options to patients and families.
• Assist with financial processes and documentation to support the patient journey.
• Contribute to a positive experience throughout the healthcare journey.

Skills

Microsoft Office

Typing skills

Customer service

Communication skills

PC/Windows experience

Education

High School Diploma

Job description

Orlando Health ORMC in Orlando, FL is seeking a Financial Counselor I to assist patients with payment options and financial processes, contributing to a positive healthcare experience. This full-time role supports ORMC, Central Florida's Level One Trauma Center, with day-time schedules from Monday to Friday.

No weekends or holidays currently required for daytime options. Qualified candidates will have a high school diploma, at least two years in a financial or customer service setting, and