Financial Counselor I - ORMC ONC PATIENT ACCESS

Orlando Health, Inc.; Orlando (FL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Day-one benefits

Career growth

Well-being resources

Job summary

Orlando Health ORMC in Orlando, FL is seeking a Financial Counselor I to assist patients with payment options and financial processes, contributing to a positive healthcare experience. This full-time role supports ORMC, Central Florida's Level One Trauma Center, with day-time schedules from Monday to Friday.

No weekends or holidays currently required for daytime options. Qualified candidates will have a high school diploma, at least two years in a financial or customer service setting, and

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of experience in a financial, business office, or customer service environment.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and strong typing skills.
• At least 1 year of PC/Windows experience.
• Strong communication and customer service skill.

Responsibilities

• Explain payment options to patients and families.
• Assist with financial processes and documentation to support the patient journey.
• Contribute to a positive experience throughout the healthcare journey.

Skills

Microsoft Office

Typing skills

Customer service

Communication skills

PC/Windows experience

Education

High School Diploma

Job description

Position Summary

Financial Counselor I - Orlando Health ORMC

Location: Orlando, FL

Schedule: Full-Time

Are you passionate about helping others and providing exceptional customer service? Join Orlando Health Orlando Regional Medical Center (ORMC), Central Florida's only Level One Trauma Center and the flagship hospital of Orlando Health. With more than 100 years of service to the community, ORMC is nationally recognized for its clinical excellence and commitment to patient-centered care.

As a Financial Counselor I, you will play an important role in supporting patients and families by explaining payment options, assisting with financial processes, and helping create a positive experience throughout their healthcare journey.

Available Schedules

• Monday-Friday
• No weekends or holidays currently required for daytime schedule options.

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years of experience in a financial, business office, or customer service environment
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and strong typing skills
• At least 1 year of PC/Windows experience
• Strong communication and customer service skill

Why Orlando Health?

• Day-one benefits
• Career growth and educational opportunities
• Well-being resources for you and your family
• Recognized by Forbes as one of America's Best-In-State Employers