Financial Coordinator

Enhance Dental; Stillwater (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

Stillwater Dentistry in Stillwater, OK is seeking a Treatment Planning Coordinator to verify patient insurance benefits, communicate treatment costs, and present financial options. The role requires preparing reliable treatment plans, processing payments, and maintaining productive scheduling.

Responsibilities include documenting billing activity, updating accounts receivable, and coordinating with Central Billing teams to ensure proper billing and collections, while maintaining OSHA and HIPAA

Qualifications

• Education: High school diploma or equivalent required; Bachelor’s degree in a related field preferred.
• Exceptional written and verbal communication skills required; prior dental experience preferred.

Responsibilities

• Prepare and present clear treatment plans and financial options to patients.
• Secure documentation from patients and store it in applicable software.
• Build relationships with patients and support practice growth.
• Reconcile invoices and check reports for accuracy.
• Document billing activity in internal databases and reporting software.

Skills

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree in related field (preferred)

Job description

Job Details

Job Location: Stillwater Dentistry - Stillwater, OK 74075

Position Type: Full Time

Education Level: High School

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Job Purpose

Treatment Planning Coordinators are responsible for verifying patient insurance benefits, communicating with patients about treatment cost, generating and presenting financial arrangements to patients, processing payments, and maintaining a productive and efficient schedule.

Duties and Responsibilities

• Prepare and present clear and reliable treatment plans for patients, including presenting financial options to patients and documenting the final financial arrangement


• Secure appropriate documentation from patients and store in applicable software(s)


• Build strong relationships with patients and support activities that grow the practice


• Reconcile invoices, identify discrepancies, and check reports for accuracy


• Document clear and reliable billing activity in internal databases and reporting software(s)


• Receive and sort incoming payments with attention to accuracy and timeline


• Manage the status of accounts and balances; strong ability to identify inconsistencies


• Processing and posting patient payments


• Issue invoices and receipts to patients


• Update the accounts receivable database with new accounts or missed payments


• Coordinate with Central Billing and Medical Billing teams to ensure proper billing and collections


• Maintaining a professional reception area


• Monitoring and replying to emails and voicemails


• Checking daily appointment schedules and filling gaps to ensure positive production


• Preparing end-of-day reports and deposits


• Maintaining OSHA and HIPAA Compliance


• Perform all other duties as assigned

Qualifications

• Education: High school diploma or equivalent required, Bachelor's Degree in a related field preferredExperience: Exceptional written and verbal communication skills required; prior dental experience preferred

Working conditions

Dental practices run at a fast pace and treatment coordinators will be required to keep up with the flow ofdoctors and patients.

Physical requirements

• Sit for long periods


• Look at a computer screen for extended periods


• Stand for long periods.


• Lifting up to 50 pounds

Reports to: Area Director of Operations / Operations ManagerDirect reports: None