Financial Coordinator

Enhance Dental; Stillwater (OK); On-site; USD 32,000 - 48,000; Full time

Job summary

Enhance Dental in Stillwater, OK seeks a Treatment Planning Coordinator to verify patient insurance, explain treatment costs, present financial options, process payments, and maintain an efficient schedule. This full-time role supports a fast-paced dental practice with strong emphasis on accuracy and patient service.

The position requires a high school diploma (bachelor's preferred), excellent written and verbal communication, and prior dental experience is a plus.

Qualifications

• Education: High school diploma or equivalent required, Bachelor's Degree in a related field preferred
• Experience: Exceptional written and verbal communication skills required; prior dental experience preferred

Responsibilities

• Prepare and present treatment plans with financial options
• Secure documentation from patients and store in software
• Build relationships with patients and support practice growth
• Reconcile invoices and check reports for accuracy
• Document billing activity in databases and reporting tools
• Receive and post patient payments
• Coordinate with billing teams to ensure proper billing and collections
• Maintain professional reception area and respond to emails/voicemails
• Monitor daily schedules and fill gaps to maximize production
• Prepare end-of-day reports and deposits

Skills

Insurance verification

Patient communication

Financial presentation

Billing and payments

Scheduling

Education

High school diploma

Bachelor's degree preferred

Tools

Practice management software

Job description

Job Details

Job Location: Stillwater Dentistry - Stillwater, OK 74075

Position Type: Full Time

Education Level: High School

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Job Purpose

Treatment Planning Coordinators are responsible for verifying patient insurance benefits, communicating with patients about treatment cost, generating and presenting financial arrangements to patients, processing payments, and maintaining a productive and efficient schedule.

Duties and Responsibilities

• Prepare and present clear and reliable treatment plans for patients, including presenting financial options to patients and documenting the final financial arrangement
• Secure appropriate documentation from patients and store in applicable software(s)
• Build strong relationships with patients and support activities that grow the practice
• Reconcile invoices, identify discrepancies, and check reports for accuracy
• Document clear and reliable billing activity in internal databases and reporting software(s)
• Receive and sort incoming payments with attention to accuracy and timeline
• Manage the status of accounts and balances; strong ability to identify inconsistencies
• Processing and posting patient payments
• Issue invoices and receipts to patients
• Update the accounts receivable database with new accounts or missed payments
• Coordinate with Central Billing and Medical Billing teams to ensure proper billing and collections
• Maintaining a professional reception area
• Monitoring and replying to emails and voicemails
• Checking daily appointment schedules and filling gaps to ensure positive production
• Preparing end-of-day reports and deposits
• Maintaining OSHA and HIPAA Compliance
• Perform all other duties as assigned

Qualifications

• Education: High school diploma or equivalent required, Bachelor's Degree in a related field preferred
• Experience: Exceptional written and verbal communication skills required; prior dental experience preferred

Working conditions:

Dental practices run at a fast pace and treatment coordinators will be required to keep up with the flow of doctors and patients.

Physical requirements:

Treatment Coordinators will be required to:

• Sit for long periods
• Look at a computer screen for extended periods
• Stand for long periods.
• Lifting up to 50 pounds

Reports to:

Area Director of Operations / Operations Manager

Direct reports:

None