Financial Concierge & Relationship Builder

The Huntington National Bank; Missouri; On-site; USD 36,000 - 48,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business customer relationships by identifying financial goals and recommending deposit products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to risk and regulatory requirements.

Qualifications

• High School Diploma or GED required; Bachelor's degree a plus.
• 1 year+ customer service or related experience preferred or military service in a relevant admin role.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and maintain security standards.
• Demonstrate sales and relationship-building capabilities.

Skills

Customer service

Sales

Relationship management

Communication

Presentation

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking platforms

CRM basics

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business customer relationships by identifying financial goals and recommending deposit products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to risk and regulatory requirements.