Relationship Banker & Financial Concierge

Huntington; Chicago, Northern (IL, KY); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays and PTO

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and banking services, and guiding customers through transactions with accuracy and care.

You will educate customers on deposit products, pursue opportunities via disciplined sales processes, and refer clients to other bank areas to deepen partnerships while adhering to

Qualifications

• High School Diploma or GED and 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year+ in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Technology proficient

Sales skills

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and banking services, and guiding customers through transactions with accuracy and care.

You will educate customers on deposit products, pursue opportunities via disciplined sales processes, and refer clients to other bank areas to deepen partnerships while adhering to