Financial Concierge — Elevate Customer Experience

0101 The Huntington National Bank; South Carolina; Hybrid; USD 42,000 - 56,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals with deposit products and services. You will balance daily transactions and deliver exemplary service while identifying opportunities to expand customer relationships through a proactive sales approach.

The role emphasizes educating customers on banking products, collaborating with partners, and maintaining strict adherence to bank policies.

Qualifications

• High School Diploma or GED and at least 1 year in customer service or related role, or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security and regulatory requirements.

Skills

Customer service

Sales

Communication

Financial products knowl

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals with deposit products and services. You will balance daily transactions and deliver exemplary service while identifying opportunities to expand customer relationships through a proactive sales approach.

The role emphasizes educating customers on banking products, collaborating with partners, and maintaining strict adherence to bank policies.