Financial Concierge & Customer Growth Banker

0101 The Huntington National Bank; Dublin (OH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Job summary

The Huntington National Bank in Dublin, OH is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, helping them reach financial goals with deposit products and services. You will handle transactions accurately, balance daily, and proactively grow customer relationships through sales and referrals while upholding policies and risk controls.

This role offers an in-office environment with flexible work arrangements and a strong focus on service,

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Job description

The Huntington National Bank in Dublin, OH is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, helping them reach financial goals with deposit products and services. You will handle transactions accurately, balance daily, and proactively grow customer relationships through sales and referrals while upholding policies and risk controls.

This role offers an in-office environment with flexible work arrangements and a strong focus on service,