Financial Concierge & Customer Experience Banker (Hybrid)

Huntington Bank; Sherman (MS); On-site; USD 36,000 - 54,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow customer relationships by identifying financial goals, recommending deposit products, and promoting banking services.

You will process transactions accurately, balance daily, and deliver exemplary service. The role emphasizes solving customer issues, educating on deposit products, and growing relationships through a disciplined sales process while

Qualifications

• High School Diploma or GED required; 1 year of customer service or related experience preferred.
• Cash handling experience preferred.
• Comfort with mobile and online banking technology.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales skills

Cash handling

Education

High School Diploma or GED

Bachelor's degree (optional)

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow customer relationships by identifying financial goals, recommending deposit products, and promoting banking services.

You will process transactions accurately, balance daily, and deliver exemplary service. The role emphasizes solving customer issues, educating on deposit products, and growing relationships through a disciplined sales process while