Financial Concierge: Customer Experience Banker (Hybrid)

Huntington Bancshares, Inc.; Saint Louis (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. in Saint Louis, MI is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposits and other banking services while processing transactions accurately.

The role focuses on growing customer relationships through a disciplined sales process, educating customers on products, and collaborating with partners, while adhering to policies and delivering outstanding service.

Qualifications

• Minimum of 1 year of customer service experience or relevant military/administrative background.
• Strong communication and relationship-building skills.
• Comfort with banking technology and processes.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure compliance with policies.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. in Saint Louis, MI is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposits and other banking services while processing transactions accurately.

The role focuses on growing customer relationships through a disciplined sales process, educating customers on products, and collaborating with partners, while adhering to policies and delivering outstanding service.