Financial Concierge: Customer Experience Banker (Hybrid)

Huntington National Bank; Rayville (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

Huntington National Bank is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and offering suitable products, while processing transactions accurately and balancing daily activity with top-notch service.

The role emphasizes sales discipline, cross-team education, and strong customer relationships, within an inclusive office environment and with an Equal

Qualifications

• High school diploma or GED required; 1+ year in customer service or related military role or a Bachelor's degree.
• Experience in banking or financial services is preferred.
• Cash handling and familiarity with mobile/online banking tools advantageous.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products and services.
• Grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales ability

Relationship building

Cash handling

Technology familiarity

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and offering suitable products, while processing transactions accurately and balancing daily activity with top-notch service.

The role emphasizes sales discipline, cross-team education, and strong customer relationships, within an inclusive office environment and with an Equal